If you are a customer in the UK or the European Union (EU), you get 14 calendar days under law
to cancel your order if you change your mind. However, we may, in our sole discretion offer you
a longer period for returns from time to time. This cancellation period starts from the day
after you receive your order. In addition, Products & items stated as
non-refundable are not
eligible for return under any circumstances.
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Steps to return an order:
- Sign into your account
-
Under account, go to my orders
- Click order details to view an order
- If an item is refundable the link return an item in this order will display
- Click the link to send a refund request
