We are here to provide quick and clear answers to common inquiries about our products. Here, you’ll find
detailed information about our use of premium cotton, premium organic cotton and viscose, care instructions, shipping options,
ethical production practices, and return policies. Whether you’re curious about how our garments are made,
where we ship, or how to exchange an item, our FAQ offers guidance to enhance your shopping experience.
Committed to transparency and customer satisfaction, we’ve crafted this section to address your needs,
ensuring you feel confident and informed while exploring our sustainable and ethically produced clothing.
How do I view my order status?
An email is automatically sent when your order is received and shipped, but if you have an account on
st-artloe.com you can log in at any time to get your tracking information. If you haven’t received an
email or if the information is not in your account, please reach out to us.
Information you submit to St. ARTLoe (excluding payment information) is stored securely. The information is only used as reference for future orders or in case you have a return or issue with the product. If you opted into our email database you will receive occasional hellos and news on cool promos and sales. You can always opt out of promotional materials.
Why do you use organic cotton?
Our organic cotton is a true win-win. Organic cotton uses up to 95% less water than conventional cotton during the wash phase and doesn’t contain the harsh chemicals, bleaches or dyes that conventional cotton uses. Additionally, conventional cotton often requires the use of chemical-laden pesticides that increases the debt burden on the farmer and leaches into the land and water. So not only is St-ARTLoe organic bodysuit clothing so super soft that you’ll never want to wear anything else, but it is also better for the environment and good for the people who played a part in making it.
What is elastane and why do you use it?
Elastane is a variant of Spandex, which is a synthetic fiber known for its exceptional elasticity and awesome applications in apparel production. In fact, stats show that an estimated 80% of clothing sold in the U.S. contain Spandex.
Why aren’t all of your products 100% organic cotton?
We are committed to using organic cotton for all our comfy, cozy, and ethically made clothing. For our items that need a little stretch, we blend our organic cotton with small amounts of elastane to give our clothes the perfect amount of stretch and snug. We proudly display fabric content in the product details for every item we make.
Why don’t you manufacture in the UK or US?
We are deeply committed to making organic clothing, and it makes a lot of economical and environmental sense for our clothing to be made where our organic cotton is harvested. 74% of all organic cotton is from Africa & India. We view this as an opportunity to better the global community and make an impact on lives all over. Our clothing will always be sweatshop-free and child-labor-free.
How do I take care of my new ST-ARTLoe products?
We recommend a cold-water wash for our products and tumble dry on low. This saves energy, and will ensure the longest life possible for your clothes, especially anything that contains elastane.
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